01. Application for Returns
Customer may apply for the return of the purchased items (“Item”)
within 7 days of receipt prior to the Terms of Service.
02. Application for the Return of an Item
Customer may only apply for the return of the Item in the following circumstances:
• The Item was defective and/or damaged on delivery;
• Company has delivered an Item that does not match the agreed specification to customer;
• The Item delivered to the customer is different from the description provided by company.
• The Item has expired.
We will review each customer’s application on a case-by-case basis and, in its sole discretion, determine whether the customer's application is successful.
03. No change of mind return
04. Condition of Returning Item
Customer should ensure that the Item, including any complimentary items that come with the Item, must be returned to the company in the condition received by the customer on delivery. We will recommend customer to take a photo of the Item upon receipt.
05. Liability of Product Return Shipping Fee
Company will be responsible for the return shipping fee.